🔒 Your data, protected in accordance with the LGPD – Law No. 13.709/2018 🛡️ bet1 – Regulated platform and secure for the Brazilian player 📄 Privacy Policy updated for 2026 🇧🇷 100% in Portuguese – 24h chat support for privacy-related questions 💳 Payments via Pix, boleto & card — always in BRL ✅ Your LGPD rights exercisable at any time via support 🔒 Your data, protected in accordance with the LGPD – Law No. 13.709/2018 🛡️ bet1 – Regulated platform and secure for the Brazilian player 📄 Privacy Policy updated for 2026 🇧🇷 100% in Portuguese – 24h chat support for privacy-related questions 💳 Payments via Pix, boleto & card — always in BRL ✅ Your LGPD rights exercisable at any time via support
Last updated: January 2026

Bet1 Privacy Policy – How Your Data Is Protected

The bet1 takes the protection of your personal data seriously. This Privacy Policy clearly and transparently explains what information we collect, how we use it, who we share it with, and what rights you hold as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018).

LGPD Compliance Data Never Sold Your Guaranteed Rights
SSL 256-bit
Full encryption
LGPD
Law No. 13.709/2018
8 Rights
Data subject rights under the LGPD
24/7
PT-BR Support
SSL Encryption
LGPD Compliant
Data Never Sold
Secure KYC
24×7 Support
Official License

How bet1 Protects Your Data

Six concrete commitments that guide how your information is handled on the platform

Minimal & Necessary Collection

Bet1 collects only the data strictly necessary to operate the platform: registration, payment processing, identity verification, and compliance with regulatory obligations. No unnecessary data is requested.

Data Is Never Sold

Your personal data is never sold, rented, or transferred to third parties for commercial purposes. Sharing only occurs when strictly necessary to process payments or fulfill legal obligations.

End-to-End Encryption

All communication between your device and bet1 is encrypted via 256-bit SSL — the same standard used by leading banks and fintechs in Brazil. Your passwords are stored as hashed values and never in plain text.

Your Guaranteed LGPD Rights

You have the right to access, correct, export, or request the deletion of any personal data at any time. All such requests are handled through our Portuguese-language support team, with no unnecessary red tape.

Protection Against Data Breaches

Bet1 maintains internal security incident response protocols. Should any event occur that may affect your data, you will be notified within the timeframes required by the LGPD and the relevant regulatory authority.

Retention with a Defined Period

Data is retained only for as long as necessary to fulfill the stated purposes or to comply with legal obligations. Once that period expires, it is securely deleted or anonymized in accordance with LGPD guidelines.

SSL
256-bit Encryption
8
Data Subject Rights
0
Data Sales
24/7
PT-BR Support

Quick summary: bet1 collects only what's necessary, never sells your data, applies SSL encryption across the board, and fully respects all your rights under the LGPD. If you'd like the full details — and we recommend you read them — each section below clearly explains how we handle your information.

1. Introduction and Scope

This Privacy Policy describes how bet1, operator of the platform available at bet1.express, collects, uses, stores, protects, and shares the personal information of users who access or use any service offered — Sports Betting, live casino, slots, poker, crash games, or any other feature of the platform.

This policy was drafted in accordance with the General Personal Data Protection Law (LGPD — Law No. 13.709, of August 14, 2018) and with all other applicable Brazilian regulations governing data protection and the operation of digital entertainment platforms in Brazil.

When you create an account on bet1, use any service on the platform, or simply browse the site, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of its content, please do not use the platform. For any questions, contact our support in Portuguese before proceeding.

2. Data Controller

For the purposes of the LGPD, the controller of the personal data collected by the platform is bet1, responsible for defining the purposes and means of processing users' information.

The data protection officer (DPO — Data Protection Officer) of the bet1 can be contacted regarding any matter related to the processing of your personal data at the email address privacidade@bet1.express or through the Portuguese-language support channel available 24 hours a day within the platform.

Privacy Channel: privacidade@bet1.express — for specific requests regarding your personal data, including the exercise of LGPD rights.

3. Personal Data Collected

The bet1 collects personal data at various points during your interaction with the platform. The main types of data collected are:

  • Registration data: full name, CPF, date of birth, email address, mobile number, and residential address;
  • Identity verification (KYC) data: government-issued ID (RG, CNH, or passport), selfie with ID document, and proof of address;
  • Financial data: Pix key details, bank account information for wire transfers, credit or debit card data (processed directly by payment gateways and never stored in full by bet1), and transaction history on the platform;
  • Platform usage data: betting history, games accessed, login times, frequency of use, and gaming preferences;
  • Technical data: IP address, browser type and version, operating system, device identifier, and approximate geographic location data;
  • Communication data: messages exchanged with support via chat or email, recorded for quality assurance and dispute resolution purposes.

The bet1 does not collect unnecessary sensitive data, such as information about health, sexual orientation, religious beliefs, or political views.

4. Purpose of Data Processing

The data collected by bet1 are used exclusively for the following purposes:

  • Creation, management, and authentication of the user's account on the platform;
  • Processing deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED bank transfer;
  • Identity verification (KYC) as required by betting regulations in Brazil;
  • Anti-money laundering (AML/CFT) compliance and fulfillment of regulatory obligations;
  • Operation of platform features: Sports Betting, Live Casino, slots, poker, and other games;
  • Operation of the VIP Program and distribution of weekly cashback;
  • Customer support via chat and email, in Brazilian Portuguese;
  • Sending communications about your account, transactions, promotions, and platform updates (with the option to unsubscribe at any time);
  • Usage analytics for continuous platform improvement and experience personalization;
  • Compliance with legal, regulatory, and judicial obligations applicable to operations in Brazil.

The bet1 does not use your data for purposes not stated in this policy without prior notice and, where applicable, without obtaining fresh consent.

5. Legal Basis for Processing

All personal data processing carried out by the bet1 has a legal basis under the LGPD. The primary legal bases used are:

  • Performance of a contract (art. 7º, V, LGPD): processing required to deliver the contracted services when you create an account and use the platform;
  • Compliance with a legal or regulatory obligation (art. 7, II, LGPD): identity verification (KYC), anti-money laundering, and compliance with regulatory requirements for the betting sector in Brazil;
  • Consent (art. 7º, I, LGPD): for sending marketing communications and promotions. Consent can be withdrawn at any time by the user via account settings or by contacting support;
  • Legitimate interest (art. 7, IX, LGPD): platform usage analysis for continuous improvement and fraud prevention, respecting users' rights and expectations.
6. Data Sharing with Third Parties

The bet1 does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Sharing only occurs in the situations described below, with partners operating under confidentiality and data protection agreements compatible with the LGPD:

  • Payment gateways: to process deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED. Only the data required for each transaction is shared;
  • Identity verification (KYC) providers: for document validation in accordance with regulatory requirements;
  • Game providers: live casino, slots, and poker game providers integrated into the platform receive only the minimum technical data required for the games to function;
  • IT infrastructure: cloud service, cybersecurity, and technical analytics providers that support the operation of the platform;
  • Competent authorities: data may be shared with regulatory, law enforcement, or judicial authorities when required by law, court order, or regulations applicable to the betting sector in Brazil.

All third parties with which bet1 shares data are subject to contractual information protection obligations equivalent to or greater than those set out in this policy.

bet1 never shares your data with third-party advertisers or advertising platforms for marketing targeting purposes without your explicit consent.

7. Cookies and Tracking Technologies

The bet1 uses cookies and similar technologies to enhance the browsing experience, maintain authenticated sessions, and analyze platform usage. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation, such as maintaining authenticated sessions and language preferences. These cannot be disabled without affecting service functionality;
  • Performance cookies: collect aggregated, anonymous data on how users interact with the platform, used to identify technical and usability improvements;
  • Functionality cookies: store preferences such as the last game mode accessed, display settings, and poker tournament alerts;
  • Analytical cookies: used for internal traffic analysis and usage behavior, with anonymized data whenever possible.

You can manage non-essential cookie preferences through your browser settings. Disabling essential cookies may affect how your account functions on the bet1.

8. Information Security

The bet1 adopts robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or improper destruction:

  • 256-bit SSL encryption across all communication between the user's device and the platform's servers;
  • Passwords stored with secure hashing — never in plain text on our servers;
  • Two-factor authentication (2FA) available for all accounts upon activation by the user;
  • Continuous monitoring of access and suspicious activity with automatic alerts;
  • Internal access controls that restrict access to personal data to only those employees who need it to perform their duties;
  • Periodic security audits and penetration testing conducted by independent teams;
  • Incident response protocols with notification to affected users and the National Data Protection Authority (ANPD) within the legally required timeframes.

No system is 100% foolproof. That's why we also recommend following good security practices: use a strong, unique password for your account on bet1, enable 2FA and never share your credentials with third parties.

9. Data Retention and Deletion

The personal data collected by the bet1 are retained for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations. The main retention periods are:

  • Active account data: retained for as long as the account remains active on the platform;
  • Financial and transaction data: retained for up to 5 years after account closure, in accordance with applicable financial and regulatory compliance requirements in Brazil;
  • Identity verification (KYC) data: retained for up to 5 years after account closure, in compliance with anti-money laundering regulations;
  • Betting history: available to the user for the duration of the account and retained internally for up to 2 years after closure;
  • Support communication records: retained for up to 2 years for quality assurance and dispute resolution purposes.

Once the applicable retention periods have elapsed, data is securely deleted or anonymized so that the data subject can no longer be identified. Data that must be kept due to legal obligations is stored in a segregated environment with restricted access.

10. Your Rights as a Data Subject

The LGPD guarantees you, as a data subject, a set of rights that can be exercised at any time with bet1. See each right and how to exercise it below:

1
Confirmation of Processing

Confirm whether bet1 processes your personal data and obtain information about what data is being processed.

2
Data Access

Request a copy of your personal data stored by bet1 in a readable and accessible format.

3
Data Correction

Request the correction of incomplete, inaccurate, or outdated data. Changes to information such as your name or CPF may require supporting documentation.

4
Anonymization or Deletion

Request the anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data processed in violation of the LGPD.

5
Data Portability

Request the portability of your data to another provider or service, to the extent technically feasible and in accordance with ANPD regulations.

6
Sharing Information

Obtain information about which public or private entities bet1 has shared your personal data with.

7
Consent Withdrawal

Withdraw previously given consent for processing based on that legal basis, such as receiving marketing communications.

8
Objection to Processing

Object to processing carried out on the basis of legitimate interest or other legal bases that do not require consent, where applicable.

To exercise any of these rights, contact us via the Portuguese-language support chat (available 24 hours within the platform) or by email at privacidade@bet1.express. The bet1 responds to data subject rights requests within 15 calendar days, as provided under the LGPD.

11. Minors

The platform bet1 is intended exclusively for users aged 18 and over. The collection or processing of personal data from minors is unintentional and violates the platform's Terms and Conditions.

If bet1 becomes aware that data from a user under 18 was inadvertently collected, all such information will be immediately deleted and the associated account will be closed. If you believe a minor has used your account or created an account on the platform, please contact support immediately via the Portuguese-language chat.

Prohibited for users under 18. Registration and use of bet1 by minors is strictly prohibited. The platform applies technical age-verification measures as part of the KYC process.

12. Changes to This Policy

The bet1 may update this Privacy Policy periodically to reflect changes in legislation, privacy practices, or services offered by the platform. All relevant changes will be communicated to users via their registered email and/or through a prominent notice within the platform at least 10 days before taking effect.

The date of the last update to this policy is shown at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure before the effective date of those changes.

For any questions about this Privacy Policy or about how your personal data is handled by bet1, please reach out through our 24-hour Portuguese-language support or by email at privacidade@bet1.express. Our team is ready to answer any privacy-related questions clearly and objectively.

Summary: Data Collected, Purpose, and Legal Basis

A consolidated overview of how bet1 handles each category of personal data

Data Category Examples Purpose LGPD Legal Basis
Registration Full name, CPF, email, mobile number, date of birth Account creation and management Contract
Identity (KYC) National ID, driver's license, passport, selfie, proof of address Age and identity verification; AML Legal Obligation
Financial Pix key, bank details for TED, transaction history Processing deposits and withdrawals Contract
Platform Usage Betting history, games accessed, frequency of use Service operation, VIP Program, personalization Contract
Technical IP address, browser, device, approximate location Security, fraud prevention, technical improvements Legitimate Interest
Communications Support chat messages, emails sent Support, quality, and dispute resolution Contract
Marketing Communication preferences, history of activated promotions Sending promotional offers and marketing communications Consent
Exercising Rights and Privacy Contact

To exercise any right under the LGPD — access, correction, deletion, portability, or consent withdrawal — contact us via the Portuguese-language support chat available 24 hours within the platform, or by email at privacidade@bet1.express. Our team responds within the legal deadline of 15 business days. If your question is about the platform's Terms and Conditions of use, you can also visit our dedicated page on that topic.

View full Terms & Conditions

Frequently Asked Questions about Privacy at bet1

Common questions about how we handle your data, answered straight to the point

Absolutely not. bet1 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs only in the situations outlined in this Privacy Policy: with payment gateways to process your transactions in BRL (Pix, boleto, card, PicPay, Mercado Pago, TED), with KYC providers for identity verification, and with competent authorities when required by law. All such partners are bound by contractual obligations of confidentiality and data protection.

You may request the deletion of your personal data at any time through the Portuguese-language support chat (available 24 hours a day within the platform) or by emailing privacidade@bet1.express. The bet1 team will respond within a maximum of 15 calendar days as required by the LGPD. Please note that some data must be retained for minimum periods due to regulatory and legal obligations — such as financial and KYC data, which must be kept for up to 5 years after account closure in accordance with financial compliance rules in Brazil. In such cases, bet1 will inform you which data cannot be immediately deleted and the reason why.

No. Full credit or debit card details are never stored directly on bet1's servers. All processing takes place entirely within the systems of our partner payment gateways, which are certified to PCI-DSS standards. bet1 may store only an encrypted token used to identify previous transactions for anti-fraud control purposes, but this token does not contain sensitive card data and cannot be used to initiate new charges without the user's explicit authorization. The preferred deposit and withdrawal method in Brazil is Pix, which does not expose any banking details beyond the Pix key registered to your CPF.

Marketing emails and promotional communications are sent based on your consent, which can be withdrawn at any time. There are three ways to unsubscribe: (1) by clicking the "Unsubscribe" link in the footer of any marketing email received from bet1; (2) by accessing the notification settings within your account dashboard on the platform; or (3) by requesting via the support chat or by emailing privacidade@bet1.express. Withdrawing consent for marketing communications does not affect the receipt of transactional emails — such as deposit confirmations, withdrawal notices, and account change alerts — which are necessary for the provision of the service.

Play safely and privately at bet1

Create your account for free, deposit from R$ 20.00 via Pix, and enjoy betting on the Brasileirão, Live Casino, and poker tournaments — with your data protected and your rights respected.

Play responsibly. Prohibited for users under 18.

Português